Privacy policy

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 Blue Goat Landscape Services (“Blue Goat Landscape Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, maintain, and protect information when you visit our website, request our services, communicate with us, or otherwise interact with Blue Goat Landscape Services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

 We may collect information that you voluntarily provide to us when requesting or receiving our services.

This may include:

• Your name;
• Property or service address;
• Mailing address;
• Telephone or mobile phone number;
• Email address;
• Information needed to prepare estimates or proposals;
• Landscaping, lawn care, irrigation, sprinkler, drainage, or other service information;
• Service preferences and instructions;
• Appointment and scheduling information;
• Photos or videos of service areas;
• Invoices and service records;
• Communications with our company; and
• Payment-related information necessary to process transactions.

 When you make a payment for our services, your payment may be processed through a third-party payment processor.

Blue Goat Landscape Services generally does not store complete credit-card or debit-card numbers on its own systems when payments are processed by a third-party payment provider.

We may receive limited information about a transaction, such as payment status, transaction confirmation, billing information, or limited payment-card information.

Third-party payment providers may have their own privacy policies governing their handling of payment information.

 When you visit our website, certain technical information may automatically be collected.

This may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Pages visited;
• Date and time of visits;
• Referring website;
• General website usage information; and
• Technical information necessary to maintain website security and functionality.

We may use cookies and similar technologies to help operate and improve our website.

 We may use the information we collect to:

• Respond to inquiries;
• Provide landscaping and related services;
• Prepare estimates and proposals;
• Schedule appointments;
• Communicate with customers;
• Provide service updates;
• Create invoices and maintain payment records;
• Process payments;
• Maintain customer and service records;
• Document completed work;
• Improve our services;
• Maintain and secure our website and business systems;
• Prevent fraud or unauthorized activity;
• Send service-related communications;
• Send promotional communications when permitted;
• Comply with legal obligations; and
• Protect our business, customers, employees, contractors, and property.

We only intend to collect and use information that is reasonably necessary for legitimate business purposes and the services we provide.

 If you provide your phone number or email address, we may use it to communicate with you about services you have requested.

These communications may include:

• Appointment confirmations;
• Scheduling information;
• Technician arrival information;
• Estimate and proposal updates;
• Service updates;
• Invoice and payment information;
• Customer service communications; and
• Other information related to your requested services.

Where required by law, we will obtain appropriate consent before sending marketing text messages or other marketing communications.

You may ask us to stop sending marketing communications at any time.

Opting out of marketing communications does not prevent us from sending necessary service-related communications, such as appointment, billing, or transaction information.

 Certain Texas residents may have privacy rights under the Texas Data Privacy and Security Act (“TDPSA”), depending on whether the law applies to the individual and the business activity involved.

The TDPSA may provide qualifying consumers with rights relating to access, correction, deletion, and certain opt-outs involving their personal information.

If you believe you have a privacy request concerning information held by Blue Goat Landscape Services, you may contact us using the information provided in Section 18.

We may need to verify your identity before processing certain requests.

Where applicable, we will process privacy requests in accordance with applicable law.

 To submit a privacy-related request, please contact us using the email address or other contact information provided below.

Your request should include enough information for us to reasonably understand and verify the request.

We may request additional information when necessary to verify your identity and protect your personal information.

We will respond to qualifying privacy requests within the time required by applicable law.

  Our website and services are intended for general audiences and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

 Some internet browsers may provide “Do Not Track” signals.

Because there is not a universally accepted standard for responding to every Do Not Track signal, our website may not respond to all such signals.

 Our website may contain links to third-party websites or services.

These websites are not controlled by Blue Goat Landscape Services and may have separate privacy policies.

We are not responsible for the privacy practices, content, or security of websites operated by third parties.

 If you have questions about this Privacy Policy or want to submit a privacy-related request, please contact:

Blue Goat Landscape Services

Email: bluegoatlandscapeservices@gmail.com

Phone: 346-380-1159